What is
Hello:I am the service specialist on the 1955 Labor Consultation and Complaint Hotline，1955 provides employment consultation services for foreign workers, employers and human resources agencies.
What services does the 1955 Hotline provide?
We provide the following services:
- Consultation service
- Complaint service
- Legal aid and information service
- Referral protection and relocation service
- Online real-time interpretation service
- Other related government agency information
Consultation service
If you have any questions about your labor contract, wages, working hours, occupational accidents and charges from your human resources agency, we will provide you with detailed advisory services.
Complaint service
If you have any disputes with your employer or suffer any unjustifiable treatment or intentional interference from them, we will refer your case to the labor department of the local government or police office for further handling in accordance with the law so as to protect your rights and interests.
Legal aid and information service
If you have any legal issues arising from the disputes with your employer, we will provide you with legal aid service and contact information .
Referral protection and relocation service
If you have any disputes with your employer or suffer any unjustifiable treatment or intentional interference from them, we will depending on your needs, refer your case to the labor department of the local government for confirmation to providetemporary relocation service for you.
Online real-time interpretation service
If you need an interpreter for your medical service, business, work or life, we will provide online real-time interpretation service for you.
Other related government agency information
If your questions or issues are related to the service of other governmental agencies, we will provide you with the pertinent contact information, such as the Ministry of Health and Welfare, National Immigration Agency, and police offices.
When should I make a phone call to have someone give me an answer?
We provide your with professional service 24 hours a day and 7 days a week.
I can't speak Chinese. What should I do?
In addition to Chinese, we provide services in English, Thai, Indonesian, and Vietnamese.
Do I need to pay when I dial the 1955 Hotline?
Our hotline provides services of a public nature. You can dial the 1955 Hotline using a mobile phone, telephone or public telephoneand don't need to make any payment. Every call is free of charge and you can express what you need to say.
